LEGAL

Refund & Exchange Policy

This policy explains how refund and exchange requests are handled for Flowent Store digital products and custom work.

Digital nature

Some digital products may not be refundable after access, download, installation, or customization starts unless required by applicable rules.

When possible, Flowent will try to solve installation or compatibility issues before considering refund or exchange requests.

Custom work, setup, and implementation services may follow separate agreement terms.